How far in advance do I need to book?
We typically recommend booking around three months in advance to minimise the chances of your date being unavailable, but you can book as far in advance as you like! We are able to consider short notice booking requests however a surcharge of £50 will apply to bookings made with less than 14 days notice.
How many children can I invite?
It’s really important to us that we stay true to our mission to provide authentic character experiences to make little dreams come true. In order to provide the best possible service for you, we do have limits on guest numbers for all our services. Please see our Parties page for more information on guest limits.
How do I pay for the party?
Once you’ve submitted your booking request and we’ve confirmed availability, you’ll receive a confirmation email with a link to make payment online. We do require a £50 booking fee (subject to booking type) to secure your chosen date and time which will be deducted from the final balance. Final balance payments are due seven days before your event.
What areas do you cover?
We’re based in Bishopstoke, Eastleigh and travel to venues within a 10-mile radius of our base is included in the booking price. We are always happy to travel further afield however a travel fee of 45 pence per mile will apply. This will be calculated by us upon receipt of your booking request. If you’d like to find out how much a travel fee would be in advance of submitting a request, please send us an email with the venue postcode.
Should I book a hall for my party?
Our performers are experienced at running parties in a range of venues – from halls to hotels, to gardens and even living rooms! The location of your party is entirely down to you; however, we recommend having enough space for all your guests to move freely and dance.
What does the party attendant do?
They are there to manage the equipment, set up party games and activities, and help with the general running of the party. They’ll help make sure everyone is up and involved in the party and encourage shyer children to come and join in the fun while the character continues to lead the rest of the group so there is never a gap in the entertainment.
What does ‘BIPOC inclusive’ mean?
BIPOC is an acronym that stands for Black, Indigenous, and People of Colour. We believe that every child deserves to see themselves represented in their favourite storybook characters, heroes, and fantasy characters to help inspire them to grow and dream to their fullest potential. If a character is listed with ‘BIPOC inclusive option available’, it means that you can choose to have that character played by one of our BIPOC performers upon booking.
Are princess parties suitable for boys, and are superhero parties suitable for girls?
Absolutely! Here at Imaginacts, we strongly believe that gender should not play any part in what a child enjoys, however, we do recognise that some themes might not be everybody’s favourite. Our performers are trained to make all games and activities as inclusive as possible for every child, regardless of their interests.
Do you offer face painting and glitter tattoos?
This isn’t something we currently offer in house but we are very used to working alongside face painters and glitter tattoo artists. We recommend ensuring that they have a numbering system in place so that the children can focus on enjoying the entertainment without worrying about missing their spot to have their face painted. Our recommended partner for this service is WattFace? and we can put you in touch with them at time of booking - just mention on your booking form that you’re interested in a face painter!
Is it a good idea to book a bouncy castle as well?
Our party packages are jam packed full of exciting and engaging activities for all, and we are unable to run our schedule of entertainment while a bouncy castle is in operation. If you have booked one of our party packages, we do ask that any bouncy castles remain deflated for the duration of the time our characters we with you. We want you to get the most out of your money with us and in our experience, a bouncy castle is just too much of a distraction for little minds - even with all the training and experience in the world! It also tends to be quite disruptive to the party if the performers have to keep calling children back off the bouncy castle instead of focusing on delivering their very best performance for everyone. We are aware that not every child present will be the biggest fan of your chosen character, and so we always ensure the games and activities are appropriate and engaging for everyone, regardless of their interests. If you’d like a bouncy castle to be the main attraction at your event but would still like a character to drop by, take a look at our appearance packages which have been created for exactly this purpose!
Day of The Party
Do I need to provide anything?
For party packages, your chosen character will arrive with everything they need for the duration of your booking with us - including a speaker, music, and any equipment needed to run the party games and activities. Our 90 minute and two hour party packages include pass the parcel, provided by us and wrapped in an eco-friendly way. All arts and crafts materials for our two hour party packages are also provided by us. If you are looking for decorations, balloons, face painting, or a cake maker, please contact us for our recommended partners.
What time will you arrive?
Your chosen character and assistant (if applicable) will arrive at your event five minutes before your booking start time to set up any equipment and greet all your guests.
Do you entertain the parents?
We do require at least one parent/guardian to be present for the duration of your booking with us. The entertainment we lead is tailored for children, but we always love when parents/guardians get involved too!
What party games do you host?
Depending on your chosen package and character, we offer singing, dancing, arts and crafts, story times and other party games and activities that are age-appropriate and themed to your chosen character.
What arts and crafts activities do you do?
All arts and craft activities are themed to your chosen character and always age appropriate. We provide pre-cut items to stick onto a base, for example scarves, hats and more to build a snowman at parties with our Snow Sisters! We always provide a mat to protect the floor.
Do you provide any sweets? What do I do if we have dietary requirements?
Sweets are included in pass the parcel, which is provided at our 90 minute and two-hour party packages. All sweets we provide are vegan and other dietary requirements can be catered for with advanced notice – just let us know on the booking form!
When should I serve the party food?
If you have booked our two-hour party package, your character assistant will let you know about 10 minutes before the break for food. We recommend serving food after our entertainment segment ends at our one hour and 90-minute packages as your chosen character can assist in getting everybody seated ready for their party food right before they leave.
Can you present the birthday cake?
All our party packages include time to sing happy birthday which is the perfect time to present the birthday cake. This is usually towards the end of the booking and your character assistant will let you know when to start prepping the cake! We recommend you carry the birthday cake out but your chosen character will lead your guests in singing Happy Birthday.