We typically recommend booking around three months in advance to minimise the chances of your date being unavailable, but you can book as far in advance as you like! We are able to consider short notice booking requests however a surcharge of £50 will apply to bookings made with less than 14 days notice.

It’s really important to us that we stay true to our mission to provide authentic character experiences to make little dreams come true. In order to provide the best possible service for you, we do have limits on guest numbers for all our services. Please see our party pages for maximum numbers for each party type.

Once you’ve submitted your booking request and we’ve confirmed availability, you’ll receive a confirmation email with a link to make payment online. We do require a £50 booking fee (subject to booking type) to secure your chosen date and time which will be deducted from the final balance. Final balance payments are due seven days before your event.

We have two bases; one in Bishopstoke, Eastleigh, and one in Chichester, West Sussex. Travel to venues within a 10-mile radius of our base is included in the booking price, calculated from the closest base to your venue. We are always happy to travel further afield however a travel fee will apply. Travel to venues between 10-40 miles away from a base is charged at the rate of 45p per mile. For venues further than 40 miles away from a base, travel is charged at the rate of £2 per mile to compensate our performers for their time. This will be calculated by us upon receipt of your booking request. If you’d like to find out how much a travel fee would be in advance of submitting a request, please send us an email with the venue postcode. Travel fees for our corporate event services are calculated on a case by case basis so please get in touch for a quote.

Our performers are experienced at running parties in a range of venues – from halls to hotels, to gardens and even living rooms! The location of your party is entirely down to you; however, we recommend having enough space for all your guests to move freely and dance.

They are there to manage the equipment, set up party games and activities, and help with the general running of the party. They’ll help make sure everyone is up and involved in the party and encourage shyer children to come and join in the fun while the character continues to lead the rest of the group so there is never a gap in the entertainment.

If your child's favourite character has suddenly changed, and they would like to invite a different character to their party, we will always do our best to accommodate this, subject to availability. We just ask that you let us know at least two weeks in advance. Please note, any characters booked using character-specific special offers or discounts cannot be changed.

Absolutely! Here at Imaginacts, we strongly believe that gender should not play any part in what a child enjoys, however, we do recognise that some themes might not be everybody’s favourite. Our performers are trained to make all games and activities as inclusive as possible for every child, regardless of their interests. If you want to ensure that there is something for everyone, our Capes & Crowns parties include a hero and princess of your choice!

This isn’t something we currently offer in house but we are very used to working alongside face painters and glitter tattoo artists. We recommend ensuring that they have a numbering system in place so that the children can focus on enjoying the entertainment without worrying about missing their spot to have their face painted.

Our 90 minute and 2 hour packages include a pass the parcel, which we provide! Each layer contains vegan-friendly sweets, with a superhero or princess themed prize in the final layer. Our pass the parcels are also wrapped sustainably with eco-friendly reusable fabric wrapping and ribbon.

Our party packages are jam packed full of exciting and engaging activities for all, and we are unable to run our schedule of entertainment while a bouncy castle is in operation. If you have booked one of our party packages, we do ask that any bouncy castles remain deflated for the duration of the time our characters we with you. We want you to get the most out of your money with us and in our experience, a bouncy castle is just too much of a distraction for little minds - even with all the training and experience in the world! It also tends to be quite disruptive to the party if the performers have to keep calling children back off the bouncy castle instead of focusing on delivering their very best performance for everyone. We are aware that not every child present will be the biggest fan of your chosen character, and so we always ensure the games and activities are appropriate and engaging for everyone, regardless of their interests. If you’d like a bouncy castle to be the main attraction at your event but would still like a character to drop by, take a look at our appearance packages which have been created for exactly this purpose!

For party packages, your chosen character will arrive with everything they need for the duration of your booking with us - including a speaker, music, and any equipment needed to run the party games and activities. Our 90 minute and two hour party packages include pass the parcel, provided by us and wrapped in an eco-friendly way. All arts and crafts materials for our two hour party packages are also provided by us.

Your chosen character and assistant (if applicable) will arrive at your event five minutes before your booking start time to set up any equipment and greet all your guests.

We do require at least one parent/guardian to be present for the duration of your booking with us. The entertainment we lead is tailored for children, but we always love when parents/guardians get involved too!

Depending on your chosen package and character, we offer singing, dancing, arts and crafts, story times and other party games and activities that are age-appropriate and themed to your chosen character.

All arts and craft activities are themed to your chosen character and always age appropriate. We provide pre-cut items to stick onto a base, for example scarves, hats and more to build a snowman at parties with our Snow Sisters! We always provide a mat to protect the floor.

Sweets are included in pass the parcel, which is provided at our 90 minute and two-hour party packages. All sweets we provide are vegan and other dietary requirements can be catered for with advanced notice – just let us know on the booking form!

If you have booked our two-hour party package, your character assistant will let you know about 10 minutes before the break for food. We recommend serving food after our entertainment segment ends at our one hour and 90-minute packages as your chosen character can assist in getting everybody seated ready for their party food right before they leave.

All our party packages include time to sing happy birthday which is the perfect time to present the birthday cake. This is usually towards the end of the booking and your character assistant will let you know when to start prepping the cake! We recommend you carry the birthday cake out but your chosen character will lead your guests in singing Happy Birthday.